Shipping & Delivery Policy

We begin processing your order once your payment has been successfully confirmed. You will receive confirmation of your order after payment. Orders are prepared and dispatched as promptly as we reasonably can during our working days.

We ship to serviceable locations in India. Availability may depend on your delivery address and postal (PIN) code. If we are unable to deliver to your location, we will contact you and initiate a refund for any amount paid for the affected order.

Delivery timelines vary depending on your destination and the delivery partner serving your area. Applicable shipping charges, including any promotional free-delivery offer, are shown at checkout before payment. Because timelines depend on factors outside our direct control, we are unable to guarantee an exact delivery date.

Please make sure your delivery address and contact details are complete and accurate at checkout. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible and we will help where we can before the order is dispatched.

Delivery may sometimes take longer than expected due to circumstances such as:

• logistics or courier network delays;
• weather, natural events or public holidays;
• operational disruptions or regional restrictions; and
• other circumstances outside our reasonable control.

If your order is significantly delayed, please contact us and we will do our best to help track it.

Please inspect your package and product promptly on delivery. If your order arrives damaged, defective, incorrect, or with an item missing, contact our support team within the timeframe set out in our Return & Refund Policy so we can review and resolve the issue. Keeping the original packaging and clear photographs helps us process your request faster.